The best way to predict the future is to create it
Our visionary entrepreneurs and their companies are changing the world. Read how they’re using applied AI to change the future of Logistics, Health Care, Finance, and Tech.
Customer-First Conversational AI
Introducing Smart Intents. Make it easy for your customers to go from problem to solution in just seconds.
Unlocking Global Success: The Power of AI for Multilingual Support
Unlock the true potential of global outreach with AI-powered multilingual support.
Businesses that embrace AI for multilingual support can enjoy a host of benefits, including:
👉 Faster First Contact Resolution (FCR)
👉 Improved CSAT
👉 Enhanced Productivity
👉 Machine Learning
Helpshift Launches “Metashift” – the World’s First Customer Support System for the Metaverse
New “Metashift” solution enables brands to deliver immersive customer service and user support, get feedback, and provide blockchain verification with in-world support for mobile, AR, and VR experiences
Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift
Helpshift, the established leader for in-app customer service in the mobile gaming industry, has set its sights on expanding its services to the rapidly growing fintech industry
Helpshift now partnering with communities to aid in the COVID-19 response
With communities around the world bracing for the full impact of the developing COVID-19 pandemic, Helpshift announced today that the company will offer its technology at no cost to community, government, and healthcare organizations on the front lines of the COVID-19 response
Retailers Find New Marketing Opportunities with Wearables
Wearables are getting smarter, prices are going down, and 5G is streamlining processes in ways that weren’t possible a year ago
Helpshift Launches Connected Customer Conversations: A Customer Service Platform Built for the Modern Consumer
Leading B2C customer service company builds Connected Customer Conversations, a unified support experience built for today’s consumers, and launches Helpshift for Phone, an integrated voice and messaging solution
Helpshift and Alegion on AI customer support: It can field 911 calls … or PUBG woes
Linda Crawford, CEO of Helpshift, and Nathaniel Gates, founder and CEO of Alegion, participated in a panel discussion at VentureBeat’s Transform 2018 summit where they spoke about the (sometimes uncomfortable) marriage of AI and humans in the customer service space